Traslo Service Ltd

My wife and I chose Traslo Service for our removal from London to Italy and we couldn’t be happier. Simone answered all of our questions from the start, helping us find a custom solution that would fit our price and speed needs. Letizia helped us navigate the duty free custom process and gave us punctual and accurate information about the status of the removal. The bigger furniture items were packed on our request in a very precise and professional manner. Everything got picked up, shipped and delivered in 48 hours, not even a with a private jet we could’ve been quicker. I really can’t recommend them enough.

Move size: 1 Bedroom Home Service cost: £3950

Terrible service. They proved to be unreliable, incredibly disorganized and partially dodgy service. They are NOT a moving company, they work as intermediaries and make a commission out of it: in my case, the job was done by “FRED PHILLIPS” moving company (who are actually quite good). Traslo service team was not able to coordinate pick-up and delivery dates, they voluntarily skipped the parking permit issues (both in London and Milan), they misquantified the cubic meters so I had to top-up money for extra (extra?! They proved the quantification!) stuff.. But the best happened in Milan. I (yes, me) had to rent a van as “shuttle service” because their truck could not fit the road.
Cherry on the top they damaged my bed and another small piece of furniture. The whole thing was a nightmare. I definitively recommend you not to use them – these guys have no clue how a moving should be done.

Service cost: £2900

Last week we moved from the South of Italy to the Netherlands and Traslo organised the transport of our household goods. As from the first contact with Simone and later with Letizia the communication was fast and efficient and very friendly and pleasant. We got a bit nervous when the moving date was nearing, as we had payed up the full sum in advance. But nothing to worry about! The truck arrived exacly on the appointed time at both ends. The driver was very friendly and helped us, which was not his task, but he joined in the moving team. I can recommend Traslo from the bottom of my heart. Also because the price was very reasonable indeed.

Move size: 4+ Bedroom Home Service cost: €5490

Having had a very difficult and time pressing move from Sicily to Germany, I was super impressed by the Traslo Service.

Everyone I talked to was very friendly and helpful throughout the entire process.

I didn't think it possible, but they made the move happen within only a few days after first contact, and for an absolute reasonable price as well.

They also handled my possessions with total care and nothing got damaged during the move.

Again, special thanks to Simone, Letizia, Paul and Marek. You guys were amazing.

Move size: 1 Bedroom Home Service cost: €3000

We recently used Traslo to go from the UK to Spain and can't recommend them highly enough. Throughout the process we were in contact with Paul and his team. We were clear about what the process was. We never waited too long for a response to our questions and we were constantly appraisedof how things were moving along. Paul was super helpful in helping us decide the correct size and what paper work to provide etc.

Ont he day, the driver (Toncho) was brilliant. Although, his English was very limited he was super helpful, patient and calm. He managed to fight his way through the French farmer blockades with the truck holding our contents and by driving the early hours he was able to get through and delivered to us on time.

Move size: 4 Bedroom Home Service cost: £4100

My Family moved in summer 2024 from NRW in Germany to the Basque Country. Luckily we found traslo service.

The service we asked them for was the transport itself and unloading at the site of our new residence. Loading the truck in Germany was organised by ourself. As a parking permit was required at the unloading site, Traslo service offered us to take care of the permit as an additional service which we gladly accepted.

Our contact persons were Stefano and Letizia. It was a great experience with them and they did a great job communicating and coordinating everything. They were very transparent with us and replied always very quickly. It was also nice that Traslo service allows you to customise the service, as we for example decided that we needed help unloading but for loading we could take care of it ourself, helping us to save a bit of money.

In the end we got all our stuff into the new flat and there were no surprises along the way, just the way it should be.

If you find yourself in need of a moving service across borders, I can highly recommend traslo service.

Move size: 2 Bedroom Home Service cost: €2700

Traslo Service recently arranged my move from the south of France to UK and have exceeded all of my expectations. While moving at extremely short notice and at a time of international crisis with uncertainty around boarder control - Traslo were able to perform when other companies could not. The level of communication I received from Letizia both in the lead up to the move and throughout was above and beyond. I was kept up to date both out of hours and on the weekend. At a time when I needed a professional and reliable service the most Traslo Services really came through for me. I highly recommend them for any removal service and am eternally grateful for Letizia and the support she offered during a stressful time. Our driver Vourchek was a completely charming gentleman who not only arrived on time but was so kind and helpful when unpacking my boxes. Five star service from start to finish.

Move size: 1 Bedroom Home Service cost: £2400

Very poor service, they did an international removal from Italy to the UK.

Most of the furniture got heavily scratched and damaged in the process.

Very bad attitude from one of the delivery crew member as well, who had a clear "can't do" attitude and a real hurry to finish the job at the expense of damaging large furniture while off-loading the lorry and moving through house doors, stairs and when assembling.

The other crew member was much more nice, courteous and helpful although unfortunately I don't recall their names.

All in all a very poor service and definitely not value for money.

I wouldn't recommend nor use again.

Move size: 1 Bedroom Home Service cost: £3000